Energisa Minas Gerais wins IASC award and is ranked amongst the best of Brazil
Energisa Minas Gerais is the resounding winner of the 2015 IASC Award - Aneel Consumer Satisfaction Index, in the category Best Electricity Distribution Company in the south and southeast of Brazil with between 30 thousand and 400 thousand consumers. The result was announced on November 19 at the award ceremony held at the auditorium of the National Electricity Regulatory Agency - ANEEL, in Brasília.
Energisa won the category with 70.12 points, 23% more than the national average. The IASC Brazil average was 57.03 points.
The IASC is the result of a survey conducted by ANEEL in the second half of each year, which ascertains the degree of consumer satisfaction in relation to the quality of the services provided by electricity distribution companies in Brazil, with the award going to one distribution company in each region. Disclosed annually since 2000 by ANEEL, in 2002 the agency introduced the IASC Award in order to foster the pursuit of ongoing improvements from a consumer perspective.